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You are only as good as the people you hire. But even a lackluster one will cost you big. See just how much with this revealing infographic. ...
Thursday, 21 February 2013 09:18

The Cost of a Bad Staff Hire

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You are only as good as the people you hire. But even a lackluster one will cost you big. See just how much with this revealing infographic.

Tuesday, 08 January 2013 11:28

ADA Mandate to Take Effect 31 Jan

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The recently extended deadline for accessible pools is finally here. Review these links to see if your facility is required to comply.

Monday, 10 December 2012 10:44

Driving Revenue With The Little Things

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Can a single behavior elevate an entire facility? It can--if it’s the right behavior. Here’s how a simple 1-minute act helped Boston University reinforce its purpose and outperform its competition by leaps and bounds.

Monday, 10 December 2012 01:12

Gift Cards for Clinics

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Looking to increase sales this Christmas season? Ever thought about gift cards? Check out this plan and see if they are right for your clinic. 

Monday, 03 December 2012 11:17

10 Ideas To Make Your Patients Say WOW!

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Excellent customer service has almost become a thing of the past. We consumers have grown accustomed to outsourced customer service departments and faceless, electronic "help." Here are a few recent examples of companies that have decided to put consumers first.

Monday, 03 December 2012 11:05

Houston Pool Builders Seek Needy Family For Pool

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APSP Houston, which represents pool and spa professionals in the Greater Houston area, is running a program called Dive Into Recovery, an outreach program that will provide a donated pool for a needy area family. 

Monday, 26 November 2012 11:27

How To Approach Referring Physicians

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Looking to get referrals from local physicians? Read up on these tips from Forbes to prepare yourself for the big encounter.

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